FREE shipping over $50

FREE shipping over $50

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SWEAT

Shipping & Returns

Shipping

What is Towel Kings shipping policy?

Step into the fitness shipping zone! Within the contiguous U.S., enjoy the breeze of free standard shipping on orders over $50. Remember, your order subtotal needs to hit $50 or more to unlock this free shipping treat. And hey, international pals, we've got select locations covered too!

Get ready to power up your patience—every order needs an extra 1-2 business days to gear up. Our team's in action Monday through Friday, 9 am to 5 pm PT, making sure your fitness essentials are ready to hit the road. The shipping methods you see at checkout are like speedometers showing the carrier's estimated transit time; they don't count our processing pep-talk.

Once your towels hit the road, expect the standard joy ride within 7 business days or the express lane with a 3-business day sprint. At times when carriers are juggling high package volumes, they might skip a scan or two during transit, so your estimated delivery date might flex its muscles. Stay on track by peeking at your tracking number for updates—it’s the compass to your fitness gear adventure!

Can I expedite my order?

Absolutely! Feel the need for speed? You can turbocharge your shipping at checkout with our expedited option. Once your package hits the road, expect a lightning-fast arrival within 3 business days.

Now, if you don’t spot the expedited shipping option at checkout, it might not be zipping to your location just yet. And a little heads-up: once your order zooms through checkout without the expedited option, we can't switch gears to faster shipping. So, make sure to rev up your speed selection before your order hits the finish line!

Returns and Refunds

How do I return a product?

Return Policy:
Hey, international pals! Unfortunately, we cannot accept international returns right now. Sorry for any inconvenience this might cause, and thanks a ton for your understanding.

At Towelkings.co, we do not offer exchanges yet. But if your towel isn't quite hitting the sweat spot, here's the scoop:

  • Your item must be in the original packaging, unused, and unwashed.
  • Anything tagged as promotional or part of a sale is a final dance.
  • Gift cards are precious keepsakes—unfortunately, they're non-refundable.
  • Shipping charges and a $12 shipping & restocking fee are non-refundable.
  • Make sure your return tap dances its way back to us within 30 days from the delivery date.
  • Only items directly from Towelkings.co get the return ticket.

How to Return:
Before diving into the return scene, take a peek at our return policy above. If your return doesn't vibe with these rules, we'll have to kindly decline and give those items a new home through donation.

Toss your name and order number into the return package, just in case the label decides to take a detour during transit. Ready to start the return groove? Shoot us an email at towelkings.co to kick things off!

Got a towel that's feeling a little off or need a spot of guidance? Reach out to us at info@towelkings.co. Our Customer Care Team is spinning Monday through Friday, 9 am to 5 pm PT. If you reach out after hours, hang tight—we'll hustle to get back to you in a flash!

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).