While our team might be compact, our dedication packs a punch! Right now, we're acing it with email support at info@towelkings.co, Monday through Friday, 9 am to 5 pm PT (except on holidays). We might not have phone support in our arsenal just yet, but our inbox is always wide open to assist you on your fitness journey. Let's crush those goals together, one email at a time!

Pro Tip: You can aslo slide into our DMs on IG @towelkings. We're all about making connections and sharing the fitness journey, so whether it's an email or a DM, we're here and ready to engage!

Keep your Towel Kings gear in tip-top shape with these care pointers:

Care: Wash with like colors before first use. For regular upkeep, keep it cool with like colors. Hang to dry or tumble on low setting.

Pro Tip: Your Towel Kings companion isn't just a fitness sidekick—it's a germ-fighting, swift-drying powerhouse! Bacteria that normally causes strong odors doesn’t have time to form! This means you can wash less frequently and use more often. Revel in the freedom of fewer washes and more active moments. Let your towel do its magic while you conquer your fitness goals!

We accept all major credit cards as well as Paypal, Google Pay and Shop Pay.

Stay in the loop with your order's journey! Keep those fitness goals in sight by tracking your order using the info shared in your confirmation email. In case it's playing hide-and-seek in your spam or promotions folder, give it a peek.

For any more queries or if you need a helping hand, shoot us an email at info@towelkings.co. Our dedicated Customer Care Team will swoop in within 24 business hours to assist you. We're here to keep your fitness journey seamless, Monday through Friday, 9 am to 5 pm PT, except on holidays. Your satisfaction is our priority!

If you need to make a change pronto, reach out to our vibrant Customer Care Team at info@towelkings.co, and we'll hustle to assist you. Please keep in mind that while we'll give it our all, alterations post-order submission aren't guaranteed. Oh, and a heads-up: our cosmic discount codes and gift cards can't time travel—they need to join the party before checkout!

To add extra goodies to your current order, simply spin off a fresh one. Remember, we keep things safe by not storing credit card details, so any changes need to sync up before your order hits the launchpad—including billing info updates.

Once your order has embarked on its adventure, we're strapped in tight—no more ticket changes for the shipping address. We're committed to keeping your journey smooth from liftoff to touchdown!

If you need to cancel, give us a shout at info@towelkings.co. Our team's rocking it Monday through Friday, 9 am to 5 pm PT, with the exclusion of holidays. We'll jump on it and respond ASAP, sliding into your inbox in the order we receive your message.

While we can't promise a cancellation, if the stars don't align for us to halt the process, don't sweat it! Once your order makes its grand entrance, you can kickstart the return journey. Dive into our Return Policy HERE to guide you on this adventure. Remember, in fitness and in returns, we're here to support you every step of the way!

Step into the fitness shipping zone! Within the contiguous U.S., enjoy the breeze of free standard shipping on orders over $50. Remember, your order subtotal needs to hit $50 or more to unlock this free shipping treat. And hey, international pals, we've got select locations covered too!

Get ready to power up your patience—every order needs an extra 1-2 business days to gear up. Our team's in action Monday through Friday, 9 am to 5 pm PT, making sure your fitness essentials are ready to hit the road. The shipping methods you see at checkout are like speedometers showing the carrier's estimated transit time; they don't count our processing pep-talk.

Once your towels hit the road, expect the standard joy ride within 7 business days or the express lane with a 3-business day sprint. At times when carriers are juggling high package volumes, they might skip a scan or two during transit, so your estimated delivery date might flex its muscles. Stay on track by peeking at your tracking number for updates—it’s the compass to your fitness gear adventure!

Absolutely! Feel the need for speed? You can turbocharge your shipping at checkout with our expedited option. Once your package hits the road, expect a lightning-fast arrival within 3 business days.

Now, if you don’t spot the expedited shipping option at checkout, it might not be zipping to your location just yet. And a little heads-up: once your order zooms through checkout without the expedited option, we can't switch gears to faster shipping. So, make sure to rev up your speed selection before your order hits the finish line!

Return Policy:
Hey, international pals! Unfortunately, we cannot accept international returns right now. Sorry for any inconvenience this might cause, and thanks a ton for your understanding.

At Towelkings.co, we do not offer exchanges yet. But if your towel isn't quite hitting the sweat spot, here's the scoop:

• Your item must be in the original packaging, unused, and unwashed.
• Anything tagged as promotional or part of a sale is a final dance.
• Gift cards are precious keepsakes—unfortunately, they're non-refundable.
• Shipping charges and a $12 shipping & restocking fee are non-refundable.
• Make sure your return tap dances its way back to us within 30 days from the delivery date.
• Only items directly from Towelkings.co get the return ticket.

How to Return:
Before diving into the return scene, take a peek at our return policy above. If your return doesn't vibe with these rules, we'll have to kindly decline and give those items a new home through donation.

Toss your name and order number into the return package, just in case the label decides to take a detour during transit. Ready to start the return groove? Shoot us an email at towelkings.co to kick things off!

Got a towel that's feeling a little off or need a spot of guidance? Reach out to us at info@towelkings.co. Our Customer Care Team is spinning Monday through Friday, 9 am to 5 pm PT. If you reach out after hours, hang tight—we'll hustle to get back to you in a flash!

Refunds are processed within 7 days from when we receive the item(s).